Last Updated January 15, 2024
Thank you for visiting our website. If you have questions regarding the Privacy Policy, please contact us immediately. This Privacy Policy is intended to inform you about how your data is collected, how your data is used, and who might see your data.
At our discretion we may change or update this Privacy Policy at any time. Should this Policy be changed or updated the changes or updates will be made on this webpage. We encourage you to check for any updates or changes to this Policy regularly. By continuing to use our Website this constitutes that you accept the updated or changed Privacy Policy.
My California Privacy Rights
This section specifically applies to only our web visitors from California, falling under the meaning of Section 17014 of Title 18 of the Cal. Code of Regulations. Per the California Consumer Privacy Act of 2018 ("CCPA"), up to two times under a twelve (12) month period, any consumer retains the right to ask that a business disclose the categories of personal information is/are collected, used, disclosed and/or sold. Any information as it pertains to our collection disclosure and sale practices are detailed here. You will also find instructions on how you are able to exercise your Personal Information rights.
Information Do We Collect
We collect, and have collected Personal Information about our visitors in the preceding 12 months in the following categories:
As is required, we provide the information seen above in order for you to have the opportunity to access and interact with our website. The information above is obtained from you via our site practices, some of which include cookies, tags, web beacons, and tracking pixels. Using and storing cookies on your system is what we do to cater to your experience on our site. A cookie is a small data text file. If your browser permits, this file is stored on the hard drive of your computer and can be accessed later for us to identify you. The benefits of cookies include making use of your site easier, making the site run more efficiently, and helping us to keep a website secure. Information collected about you by cookies may consist of the referring website address, your IP address, the type and version of your browser, your internet service provider, the area, and zip codes associated with your server, the date and time of your site visit, and how much time was spent on the site. In addition, we collect information on your potential responses to specific ads that are featured on our site, as well as which (if any) third-party links you may click whilst spending time on our site.
Personal Information Do We Disclose or Sell
The following Personal Information about our visitors has been disclosed and sold to third parties in the past 12 months. We have shared this information with our advertising parties who may be featured on our Website.
We have disclosed the following Personal Information about our visitors to third parties:
Performance data such as the date, time, and length of your visit; any specific websites you might have visited; third party websites that you connected to from our Site; which type of device you have used to reach our Site; Web browser and/or operating systems, and the website that connected you to our Site.
Clicks that include information on your response to advertisements that are featured on our website and any third-party ads or links that you respond to from our Site.
We do not sell Personal Information of minors under 18 years old unless authorization is given to do so.
Your Right to Request to Know and How to Submit a Verified Request to Know
A request known as a "request to know" relates to the Personal Information on a consumer that a business has collected or stored. You may submit a request for any portion of or all of the following information categories:
specific pieces of Personal Information that we have about you;
categories of Personal Information we have collected about you;
categories of sources from which the Personal Information was collected;
categories of Personal Information that we have sold or disclosed for a business purpose about you;
categories of third parties to whom the Personal Information was sold or disclosed for a business purpose; and
the business or commercial purpose for collecting or selling the Personal Information.
The CCPA permits requests to know from the same consumer up to twice in a twelve (12) month period.
To submit a request to know, please click here, call 1-800-258-4503 or email us at CCPAInquiry@complete-coverage.com. In order to properly process your request, it might be necessary for you to submit additional information. Such information can include, but not be limited to, your email address. This information is necessary to verify your request against your data records. You may use an authorized agent to submit a request for information. As such, we might request proof of your consent to use the authorized agent in addition to verification of your identity prior to your request being processed. The information submitted to us as part of your request will only be used for verifying your identity and providing you with relevant information.
Your Right to Request Deletion and How to Submit a Verified Request to Delete
You have many rights regarding your Personal Information. As part of these rights, you can request the deletion of any Personal Information that we might have collected or maintained. Should you choose to submit a request to delete simply send us an email at info@complete-coverage.com or call us at (800) 203-5190. We might require additional information to process your request including your email address. This information will only be used to locate your Personal Information records. Should you choose to use an authorized agent we might require proof of your approval for the authorized agent to act on your behalf as well as proof of your own identity prior to processing your request to delete. This information will only be used to verify and establish identity. Once these requests have been satisfied, we will process your request.
It is required that we use a multiple step process for all online requests to delete. The first step of the process is to submit a request to delete. Secondly, we will send you a separate confirmation to ensure that you want your Personal Information to be deleted. To the extent that your Personal Information is necessary for us to maintain for a reason delineated in Cal. Civ. Code § 1798.105(d), not limited to a total record for which reason the Personal Information was collected, to provide you with a requested good or service, security incident detection, protection from malicious, fraudulent, or illegal activity, there is no requirement for us to comply with your request for deletion.
Your Right to Non-Discrimination for the Exercise of Your Privacy Rights
California affords consumers with the right not to receive discriminatory treatment by a business for the exercise of their privacy rights conferred by the CCPA. This means that you cannot be denied goods or services; be charged different prices or rates; be provided with a different level or quality of goods or services; or have it suggested that you will receive a different price or rate or different level or quality of goods or services. Notwithstanding the above, a business can charge a consumer a different rate or price or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to the consumer by the consumer's data. Further, notwithstanding the above, a business may offer financial incentives for the collection of Personal Information, the sale of Personal Information, or the deletion of Personal Information, and may also offer a different price, rate, level, or quality of goods or services to the consumer if that different is directly related to the value provided to the consumer by the consumer's data.
Collection, Use and Sharing of Information Practices
By accessing this site certain information about you or your device might be collected by us. Additionally, this information might also be stored and shared with third parties. This information includes the date and length of your visit, which website you visited, which website led you to our website, your location and IP address, the type of mobile device, the operating system of such device, and any websites that navigated you to our website. The use of this information is solely for marketing purposes and to improve your encounter with our website.
To efficiently track and analyze your experience on our site we may use cookies, tag, web beacons, or tracking pixels collected from your Traffic Data. This information could be shared with any of our partners, vendors, affiliates, agents, and advertisers. If you agree to receive push notifications from our Website, we utilize a third-party service to send these push notifications to you. As you browse and interact with our Website, we may use cookies to identify you. Cookies contain letters and numbers for identification purposes that are then stored on your computer or device from your web browser. Cookies are commonly used on websites to enhance your individual experience. Sometimes cookies can improve features and the performance of the website by determining which parts of the Website you engage so that we can better individualize your experience. They might also remember your preferences for website optimization. When used with your web server's log files, cookies will give us the ability to calculate how many visitors our Website received and which pages they engage with during their visit. We can determine which pages our visitors prefer to provide a better experience. You might see third party material such as text links, graphics, and images. Our Website might contain third party cookies, tags, web beacons, or tracking pixels for tracking purposes and statistics on our visitors engagement of our Website. We cannot control any third parties or their practices. Any Traffic Information that is collected by our Websites could be used by us and third parties for any such legal purposes, which include, tracking and analyzing user activity on our Websites; tracking and analyzing our visitors behavioral patterns; targeting content, offers or ads; making the Website personal for each visitor's past preference; improving how our visitors use our Website.
Our responsiveness to do not track functionality is dependent on when we are required by law to take action. If not required, we make no claims that we will take action in response to them. Third parties may continue to gather your tracking information whether or not you have done not track enabled.
When you voluntarily provide your personal information, such as your first and last name, zip code, email address and phone number his information will be tracked and stored. This information is voluntarily provided by you on our website using a data collection form.
Depending on your opt in, such information can be used for communicating marketing and advertising offers to you by email, telephone calls, or SMS text messages. If you would like to opt out of receiving these offers, please follow the instructions found in the email. You may opt out of telephone communications by emailing us. To opt out of receiving SMS or text messages follow the instructions found in the text message. Your opt out request will be processed within ten days.
Following your consent to receive SMS messages we might also collect Personal Information. When you receive these SMS messages, they will be charged to you from your mobile service provider. We are not responsible for any messaging delays from your mobile service provider.
Personal information is permitted to be shared with parties who then also can send you offers for relevant products. Your personal information is permitted to be rented, shared with, or even sold to third party vendors, as it is collected on our site. You may then be contacted by said third parties depending on which method given to us by you, including email communication, phone calls, and SMS messages (this could include either of automatic dialing systems or pre-recorded voice messages). Through allowing us to obtain your personal information, you are also consenting to that information being provided to third party vendors, and may also receive marketing emails, phone calls or SMS messages (which could include either of automatic dialing systems or pre-recorded voice messages) from said third parties.
If our business is sold, transferred, or merged with another company your Personal Information might be shared. If required by any applicable laws, regulations, or court orders we will obey requests to share your Personal Information with third parties as a means of fraud prevention and/or protection and enforcement of our rights.
Minors
This site is not targeted and does not knowingly seek the data of children under the age of 18 years. Parents and guardians of children under the age of 18 have the right to contact us and have their children's Personal Information deleted if they believe that their children have provided us with their Personal Information.
Re-Targeting
We utilize re-targeting advertisements to continue engagement with our visitors once they have left our Website. These advertisements are made on real products and offers that a visitor viewed on our Website. To further explain, if you engaged an advertiser's website and viewed a product you could see advertisements for this product in the form of a banner advertisement. We do not show the same products to every visitor and use a dynamic advertisement app that will present to you the most relevant advertisements based on your activity and engagement. Our re-targeting software uses tags that are placed on advertisers websites. These tags are embedded with a third-party cookie on the visitor's browser. By utilizing real time bidding ad exchanges, we can concentrate media buying strategies. Our retargeting advertisements then match the visitor to the correct advertisements based on their previous engagements on our Website. Our advertisers are required to limit the number of advertisements shown to our visitors.
I Do Not Wish to be Re-Targeted
If being retargeted with advertisements is not something that interests you, you may email us at to let us know that you would not like to receive personalized advertisements going forward. This simple process is an efficient way to remove our tracking cookie.
Security Practices
We strive to be consistent in following all standard industry practices to ensure that your personal information is protected. With that being said, online communication is not always secure. It is recommended that you also take the necessary steps of precaution to keep your personal information safe online.
Your Options
You may unsubscribe from promotional emails that you receive from us by utilizing the opt out instructions found in the email. You may opt out of receiving telephone calls from us by emailing and submitting a request to be added to our Do Not Call list. You may change your browser's configurations to disable or delete any cookies. Disabling cookies might negatively affect your experience with our Site. Check with your browser's security information as this is unique to each operating system.
You may opt out of any reception of text messages from us by following the appropriate out instructions included within the text message.
When you click "allow" on our site you agree to be the recipient of push notifications to your web browser. If you choose to interact with these notifications, they will connect you with the Site or other third-party sites. If you choose to opt out of these notifications follow the opt out instructions within the notification.
Third-Party Links
Links to and/or from various third-party domains may be found on this site. Our responsibilities do not include the content, privacy policies or the security of said domains. You put yourself at risk when interacting with these domains. We ask that you take note of the privacy and security practices of these domains.
Contact Us
info@complete-coverage.com
(800) 203-5190